About Us

Specialist UK Call Answering Service for Medium to Large Organisations

Since 1999, UK and international companies have been trusting Frontline to provide smart, efficient and professional telephone answering service. Using state-of-the-art technology, we guarantee every call for our call answering service is handled quickly and effectively. Wherever you are or however busy you might get, Frontline helps ensure clients always stay in contact with your company with the help of our call answering service. We’re proud of the strong relationships we’ve built up with our clients and that we’ve become a trusted extension of their business that deals with their telephone answering service. Our UK-based, highly trained customer communication experts use years of experience in providing efficient and responsive call-answering services to demonstrably enhance your customer relations. This means your customers are always greeted politely and professionally and have their needs handled responsively anywhere, anytime. 12 reasons to choose Frontline Communications for call handling service.

We are proud of the strong relationships we have built with our UK and international clients since 1999 and we continue to develop our telephone answering service in line with clients to service their needs and are a trusted extension of their business. Let us join you on the frontline of your business and support your customer engagement with one voice.

Virtual Reception Service

Frontline has built a solid reputation for employing and retaining great people. A family business with family values.

We are able to offer an on demand ‘overflow’ service or a dedicated fully outsourced reception service. This can be scaled to support the business needs and can grow as and when the company needs. Calls will be managed in virtual reception services, just as if our teams were in your office; taking messages, transferring calls or booking appointments. Our virtual reception services offer service offers a fully bespoke service, not an ‘off the shelf’ service – designed just for your business.