Blog Archives - Page 46 of 62

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Reflecting on summer

Our Supervisors working on their Advanced ILM(VRQ 2012) Apprenticeship In Management Summer is always a great time for the team at Frontline: the work pace slows as businesses take a few weeks out and our energies shift to developing the skills and maximising the opportunity of having some thinking time....

Blog News

What Katie did next?

We are very sad to announce that one of our much loved and exceptional members of staff is leaving. Katie Underhill joined the Frontline team in 2009, at the tender age of eighteen. With typical drive and determination Katie managed to juggle both her work and her study, completing her...

Blog

WINTER MEMES

Hi all its Sean from Frontline, as my first post on the new website I thought I would share a meme which highlights the point that customers do not stop, just because a bit of snow! Make sure you have a backup plan encase you cannot into work this winter....

Blog

More laughs, more fights, more dates, next! What to hope for in the new series of The Call Centre

With filming for the second series now under way, we're eager to see what the hit show The Call Centre will bring us next. One of the reasons that made the first series of The Call Centre such compelling viewing for us at Frontline was the main character Nev. A...

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‘The Call Centre’ memes

Following on from our previous blog post on ‘The Call Centre’ we thought we would pay homage to those that work at ‘The Call Centre’ and the top boss himself Nev Wilshire. We have had plenty of laughs whilst watching the show and to say he is an outside the...

Blog

Is ‘The Call Centre’ a True Reflection of a Call Centre?

The recent airing of a new fly-on-the-wall documentary about the Swansea based Save Britain Money offices has captivated television audiences for both the right and wrong reasons. ‘The Call Centre’, shown on BBC3 explores the intimate and outlandish workings of the company Save Britain Money; a business which offers a...

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