What Katie did next?

We are very sad to announce that one of our much loved and exceptional members of staff is leaving. Katie Underhill joined the Frontline team in 2009, at the tender age of eighteen. With typical drive and determination Katie managed to juggle both her work and her study, completing her...
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Christmas Phone Answering Promotion

Just a quick note to let everyone know we have released a Christmas Telephone Answering promotion on our website. You can the find out the details of the promotion by calling us or have a quick look on our Christmas holiday call centre service promotion
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How Do We Improve Our Staff? Training.

    In a continuing effort to fulfill our staffs' potential, we are starting to provide NVQ qualifications for all our staff. We are lucky enough to have our own Training Department and the staff work hard to ensure that our Managers, Shift Leaders and Customer Service staff receive ongoing...
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