Shift Leader, Sam, receiving a reward from Peter Dearing (Regional Development Director at FSP) on behalf of Jake

It takes something special for a client to reach out and say thank you for a job well done. Peter, from Funeral Partners, was so impressed with a rather challenging call and the way Jake handled it that he thought he’d come and show his gratitude in the form of a bottle of wine and a voucher.

“We’re all very proud of the service and people here at Frontline provide to our clients. We regularly receive positive quality scores and customer satisfaction feedback but it is always special when a client takes the time to show the team how much they value our service. Congratulations again to Jake and thank you for all your hard work”

David Jones, Managing Director.