Blog Archives - Page 44 of 62

Blog

Effectiveness of Different Customer Service Channels

Go back in time only seven years, and social media was an optional marketing extra. Today, it’s possibly the most-significant customer service channel available to your team. Or should that be “customer service channels”? Rather than simply being one facet of the same thing, social media is about a...

Blog News

Catch up

Hi all, Sean here with an overdue update! Just over a year ago we moved from Whiteley to Cosham which if you ask everyone involved was very eventful! Since our move we have settled into the building and started to make it our own from painting the server room...

Blog

Snow Slowing you Down?

Having issues getting into work due to the snow? At Frontline we are in a fortunate position where we rarely get affected by the snow. Just look at our car park snow free and full. If you need help with your phones call 01489 866 630

Blog

How Can a Communications Company Assist with Social Media and IT Services?

Gone are the days when communications companies simply sold telephone answering services. There are so many more everyday and specialist services they can provide. We take a look at what a really good communications company could do for your business, whether large or small. Communications companies, traditionally, specialised in inbound...

Blog News

WE HAVE A WINNER!

After many months of globetrotting, our Frontline bus finally settled at it final furthest location. At a whopping 10,553 miles from home, the team from Vysionics took the bus all the way to Melbourne, Australia. The winners decided to donate the £788.48 prize to the amazing Phyllis Tuckwell Hospice which cares for terminally ill people and...

Blog

New Customer Journey With Frontline

We here at Frontline make it our mission to constantly improve the services we offer our clients and the efficiency with which we address the concerns of customers. So we are quick to adopt new technologies, and we work hard to keep up-to-date with all of the latest communication platforms....

Category: Blog